MINDFUL CONSUMPTION
Privacy Policy
Last updated: [September 4, 2024 ]
This Privacy Policy describes how renue.biz (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, make a purchase from www.renue.biz, or communicate with us in relation to the Site (collectively, the “Services”).
For purposes of this Privacy Policy, “you” refers to any user of the Services, including customers, website visitors, or individuals whose information is collected in accordance with this Policy.
By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
If you do not agree, please discontinue use of the Services.
Changes to This Privacy Policy
We may update this Policy occasionally to reflect changes in our practices or for operational, legal, or regulatory reasons. Updated versions will be posted on the Site along with a revised “Last Updated” date.
How We Collect and Use Personal Information
We collect personal information from various sources depending on your interaction with our Site. In general, we use this information to:
-
Communicate with you
-
Provide and improve the Services
-
Comply with legal obligations
-
Enforce our terms of service
-
Protect our rights and users
Information We Collect
1. Information You Provide Directly
This includes:
-
Contact details: name, address, phone number, email
-
Order details: billing/shipping address, payment confirmation, email, phone
-
Account information: username, password, security details
-
Customer support: messages or information you send to us
Some features may require you to provide certain information; without it, you may not be able to use those features.
2. Information Collected Automatically (Usage Data)
We automatically collect data using cookies, pixels, web beacons, and similar technologies, such as:
-
Device and browser information
-
IP address
-
Interaction with the Site and account
-
Network information
3. Information From Third Parties
We may receive information from:
-
Service providers such as Shopify
-
Payment processors who handle order payments
-
Marketing/analytics partners
-
Tracking technologies used in emails, ads, and across our Site
All third-party information is handled in accordance with this Privacy Policy.
How We Use Personal Information
Providing Services
To process payments, fulfill orders, manage your account, send order notifications, handle returns/exchanges, and operate our online store (including Shopify’s related services).
Marketing & Advertising
To send promotional emails, texts, or offers and to display tailored ads on our Site or other platforms.
Security & Fraud Prevention
To detect, investigate, or act on fraudulent or malicious activity.
Customer Support & Service Improvement
To respond to your queries and enhance your experience.
Cookies
We use cookies to operate and improve our Site.
Details about Shopify-related cookies: Shopify.com/legal/cookies
You may block or delete cookies in your browser, but doing so may affect functionality.
When We Share Personal Information
We may share information with:
-
Service providers (IT, payment processing, shipping, analytics, customer support)
-
Business and marketing partners
-
Affiliates within our corporate group
-
Third parties with your consent
-
Legal authorities, if required
-
Entities involved in a business transaction (merger, acquisition, etc.)
We do not sell or share sensitive personal information without your consent.
Third-Party Websites
Our Site may contain links to external websites. We are not responsible for their privacy practices. Review their policies before sharing your information.
Children’s Data
We do not knowingly collect data from children.
If a child has shared data, contact us to request deletion.
Security & Data Retention
We implement reasonable safeguards but cannot guarantee absolute security.
Data retention duration depends on:
-
Account maintenance needs
-
Legal requirements
-
Dispute resolution
-
Contract enforcement
Your Rights
Depending on your location, you may have rights such as:
-
Access / Know your personal information
-
Delete your information
-
Correct inaccurate information
-
Data portability
-
Restrict processing
-
Withdraw consent
-
Appeal decisions
-
Manage communication preferences (unsubscribe from marketing)
To exercise these rights, contact us using the details below.
We may require identity verification.
Complaints
If you are unhappy with how we handle your information, contact us.
You may also lodge a complaint with your local data protection authority.
International Transfers
Your information may be processed in countries outside your own.
If transferred from Europe, we use approved legal mechanisms such as Standard Contractual Clauses.
Contact Us
For questions or requests related to this Privacy Policy, contact us at: