FAQ
General
Our designs are created to reduce waste and renew the planet. The vast majority of our range uses natural and biodegradable materials like organic cotton, jute, bamboo, and recycled or biodegradable packaging. A few items contain minimal, durable plastic components for longevity and functionality. We are transparent about these choices and are continually exploring better alternatives.
Many renue items are handcrafted by artisans using natural materials, ensuring quality and a human touch in every piece.
Yes! Most of our gifts and products can be personalized — from packaging and messages to logo branding for corporate orders.
Corporate Gifting
Absolutely! We curate eco-friendly gift hampers and branded merchandise for companies and events.
Just fill out our [Corporate Enquiry Form] or email sales@renue.biz — our team will help you choose, customize, and deliver your gifts.
Yes, we regularly manage bulk and repeat gifting programs with full customization and timely delivery.
Orders & Shipping
Standard orders are shipped within 3–7 business days. Customized or bulk orders may take longer — we’ll confirm delivery timelines before dispatch.
We currently ship within Singapore and are expanding internationally soon. For updates or special requests, contact us at sales@renue.biz.
Yes! You’ll receive a tracking link via email or SMS once your order has been shipped.
Sustainability & Packaging
Our packaging is reusable, recyclable, or biodegradable, designed to minimize waste and encourage reuse.